Senior Associate, Medical Information - Operations

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Mississauga, Ontario (ON) Posted on Fri, 17 June 2022 08:24:05 GMT Competitive Salary Permanent Full Time Source: Amgen

Career Category Clinical

Job Description


You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Senior Associate, Medical Information - Operations
Location: Mississauga Head Office Flexible Commuter

Reports to: Senior Manager, Medical Information


What you will do

Let’s do this. Let’s change the world. In this vital role you will be the first point of contact for written Medical Information requests; responsible for managing, processing and triaging requests to team.

Localize Global Medical Information Letters and FAQ documents and route for approval

Provide process training to internal staff and external vendors

Manage referral process for field staff to requesting customers

Liaison between internal team, cross-functional colleagues and external business partners

Maintain and update MedInfo Response Documents for all products and route for approval

Create training schedules for new hires

Provide cross-therapeutic area support to ensure timely delivery of Medical Information responses

Facilitate cross functional medical meetings, take minutes, follow-up on action items

Subject matter expert and process supervisor for Canadian activities within cloud-based review system

Performs other duties as assigned


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The organized professional we seek is a great communicator with these qualifications.

Basic Qualifications:

Master’s degree
Bachelor’s degree and 2 years of related experience
Associate’s degree and 6 years of related experience
High school diploma / GED and 8 years of related experience

Preferred Qualifications:

MSc, BSc.Phm, PharmD, RN, or PhD

Experience in Medical or Drug Information

Experience in the biopharmaceutical industry and/or strong knowledge of pharmaceutical drug development process

Project Management experience

Strong organizational skills

Excellent interpersonal skills

Strong attention to detail

Ability to handle multiple tasks

Demonstrated time management skills

Ability to work in a team environment and/or independently

Outstanding computer and keyboarding skills (proficient in Microsoft Office)

Bilingual (English and French): proficient language skills (comprehension, speaking, reading and writing)


Some of the vast rewards of working here

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey

A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

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for a career that defies imagination

Objects in your future are closer than they appear. Join us.


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