HOW MIGHT YOU DEFY IMAGINATION?
You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.
Senior Associate, Medical Information - Operations
Location: Mississauga Head Office Flexible Commuter
Reports to: Senior Manager, Medical Information
What you will do
Let’s do this. Let’s change the world. In this vital role you will be the first point of contact for written Medical Information requests; responsible for managing, processing and triaging requests to team.
Localize Global Medical Information Letters and FAQ documents and route for approval
Provide process training to internal staff and external vendors
Manage referral process for field staff to requesting customers
Liaison between internal team, cross-functional colleagues and external business partners
Maintain and update MedInfo Response Documents for all products and route for approval
Create training schedules for new hires
Provide cross-therapeutic area support to ensure timely delivery of Medical Information responses
Facilitate cross functional medical meetings, take minutes, follow-up on action items
Subject matter expert and process supervisor for Canadian activities within cloud-based review system
Performs other duties as assigned
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The organized professional we seek is a great communicator with these qualifications.
Bachelor’s degree and 2 years of related experience
Associate’s degree and 6 years of related experience
High school diploma / GED and 8 years of related experience
MSc, BSc.Phm, PharmD, RN, or PhD
Experience in Medical or Drug Information
Experience in the biopharmaceutical industry and/or strong knowledge of pharmaceutical drug development process
Project Management experience
Strong organizational skills
Excellent interpersonal skills
Strong attention to detail
Ability to handle multiple tasks
Demonstrated time management skills
Ability to work in a team environment and/or independently
Outstanding computer and keyboarding skills (proficient in Microsoft Office)
Bilingual (English and French): proficient language skills (comprehension, speaking, reading and writing)
Some of the vast rewards of working here
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor
for a career that defies imagination
Objects in your future are closer than they appear. Join us.